WHO DO I CALL?

Reference the information below to determine the best contact method for receiving assistance with whatever issue you may be experiencing.

SELECT YOUR RESIDENCE

Reference the days and times below for the appropriate contact information to use:

  • Residence Services Office: Monday–Friday, 8 a.m.–4 p.m.: call 780-492-4242
  • Student & Guest Services Desk (24 hours/day during summer): call 780-492-6056
  • RA On Shift, Sunday–Thursday, 7 p.m.–1 a.m., Friday–Saturday, 8 p.m.–3 a.m.: call 780-719-8680

Reference the days and times below for the appropriate contact information to use for the following residences:
Pinecrest House, Tamarack House, Alder House, Linden House, Aspen & Maple House, Graduate Residence, HUB, Newton Place, Peter Lougheed Hall, International House.

  • Residence Services Office: Monday–Friday, 8 a.m.–6 p.m.: call 780-492-3345
  • RA On Shift, Sunday–Thursday, 6 p.m.–12 a.m., Friday–Saturday, 6 p.m.–2 a.m.: call 780-619-6244

Reference the days and times below for the appropriate contact information to use for Michener Park:

  • Residence Services Office: Monday–Friday, 8 a.m.–6 p.m.: call 780-492-3345
  • RA On Shift, Monday–Friday, 6–10 p.m., Saturday–Sunday, Noon–10 p.m.: call 780-915-0611

Reference the days and times below for the appropriate contact information to use for Résidence Saint-Jean:

  • Residence Services Office: Monday–Friday, 8 a.m.–6 p.m.: call 780-492-3345
  • RA On Shift, Sunday–Thursday, 6–11 p.m., Friday–Saturday, 8 p.m.–1 a.m.: call 780-915-0611

Contact information to use during an emergency in residence:

  • Emergency represents a threat to student safety: immediately call 911 or UAPS at 780-492-5050
  • Emergency represents a facility emergency (flooding or other risk to property): Contact your Residence Services Office or Resident Assistant. For all emergencies outside of the hours listed in the sections above, contact the Campus Control Centre at 780-492-4833.

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