Last Updated April 13, 2011

The following define the various space-types in the residence:

Private space

a. The study bedrooms of the residents of Lister Hall

Common space

b. Resident wings;
c. Wing washrooms;
d. Floor lounges;
e. Floor service centres;
f. Floor storage and recycling rooms;
g. Floor lounge washrooms;
h. Co-ed lounge and Heritage room;

Public space

i. Elevators, stairwells and entranceways;
j. Mackenzie, Henday, Kelsey, and Schäffer libraries;
k. The entire ground floor of the complex, excluding resident wings;
l. The main Lister Hall building;
m. The David Tuckey gymnasium;
n. The University of Alberta conference centre;

Restricted area

o. Fire escape stairwells;
p. Roof;
q. ARAMARK kitchens and loading dock.

The following are key staff members in the residence:

Associate Director Residence Operations (ADRO)

Responsible for oversight of Landlord operations and makes decisions concerning any breaches of the Residence Agreement.

Assistant Dean of Students, Residence Life

Responsible for oversight of the Residence Life program and acts as Unit Director delegate under the Code of Student Behaviour. Also acts as Landlord and makes decisions concerning any breaches of the Residence Agreement.

Cohort Leader

Student staff members in cohort communities that plan programs and events.

Resident Assistant (RA)

Student staff member that is responsible for community building, programming, and student conduct.

Senior Resident Assistant (SRA)

Senior student staff that leads the RA Team; the SRA will investigate incidents and assist the Residence Coordinator in addressing behaviour concerns through restorative practices; the SRA will liaise with the Lister Hall Student Association; the SRA also performs community building and on-call.


University employees or contractors responsible for cleaning surfaces and sanitizing touch zones.

Lister Community Assistant (LCA)

Student staff on-call in Lister hall who can assist with emergencies, facility concerns, and lockouts.

Maintenance Worker

University employees or contractors responsible for repairing facility issues.

Residence Area Coordinator (RAC)

Supervises RCs and aspects of the Restorative Justice program; makes decision as to which process will be followed.

Residence Coordinator (RC)

Supervises student staff (e.g. Resident Assistants); is responsible for the residence community’s education, facilities, and behaviour; is involved in developing Restorative Agreements and Informal Resolutions.

Restorative Team (RT)

For applicable cases, a Restorative Team will convene to facilitate resolutions.

Restorative Team Coordinator (RTC)

In the absence of this student staff position, a professional staff member from Residence Life will fill this role.

The following outlines expectations concerning noise:

Standard Quiet Hours

a. Residence spaces (except lounges)
     i. 11pm – 8am on evenings where the following day has scheduled University classes held;
     ii. 1am – 10am on evenings where the following day does not have scheduled University classes held;

b. Lounges
     i. 11pm – 8am on evenings where the following day has scheduled University classes held;
     ii. 2am – 10am on evenings where the following day does not have scheduled University classes held;

Final Exam Quiet Hours

a. 24-hour silent hours will be in effect during final exam periods;

Noise Levels

b. Courtesy hours are in effect at all times. If any student or staff member reasonably requests a resident to reduce the volume of their activity, the resident must comply with the request;
c. Mackenzie Library
     i. 24-hour silent;
d. Kelsey, Henday, and Schäffer Libraries
     i. 24-hour quiet;
e. As a community it is understood that there is associated living noise. People will make an effort to limit this noise and be respectful of others.

Unit Cleanliness Expectations

Visit the Cleaning & Care Expectations page for information, tips and a clear understanding of the requirements of residents regarding the care and maintenance of your unit.


Residents should report or contact appropriate resources to provide the best care for the community. For example:

  • Report ongoing cleaning and community care concerns to staff in a timely manner;
  • Report pest concerns (e.g., mouse, insect) to staff in a timely manner in person or via a maintenance request;
  • Call 911 and or University of Alberta Protective Services(780.492.5050) to report concerning situations (e.g., overly-intoxicated individuals, suspicious activity, unsafe situations);
  • Report to the Helping Individuals At Risk (HIAR) Coordinator concerning behaviours of an individual at risk who is a member of the University Community.

The following outlines expectations related to alcohol consumption:

a. Residents are not allowed to participate in any activity or game that promotes the mass consumption of alcohol;
b. Open alcohol is only allowed in private areas; (see section 1 for definition of private areas)
c. Alcohol may be transported outside a private or shared area if it is factory sealed;
d. Alcohol permits are required for functions involving alcohol outside of private or shared areas; (please see Ancillary Services’ Alcohol Procedures and Regulations at:
e. Kegs are not allowed at any time in the residence community without a proper University of Alberta liquor permit. The term “keg” shall refer to a container capable of holding 6.0 litres of alcohol or more, which requires tapping and/or cannot be resealed.
f. Glass beer, cooler and pre mixed drink bottles are not permitted in Lister. Wine and hard alcohol in glass bottles is permitted.

The following outlines expectations related to safety (in addition to those noted in the Residence Agreement):

Fire Safety

a. Do not tamper with any fire or safety equipment in the residence community (including removing or covering smoke detectors and blocking fire exits);
b. In evacuation emergencies, residents are to evacuate the building using the stairwells and head to the Jubilee parking lot until they are notified by staff that it is safe to re-enter the building;
c. Residents may not use or store fuel canisters nor any appliance/device that requires fuel canisters and/or produces open flame;
d. Ovens and stovetops should not be left unattended while in use;


e. As per your Residence Agreement, smoking is strictly prohibited anywhere in the residence; therefore, anyone choosing to smoke must do so outside at least 5 metres away from any entrance and/or open window;


f. Residents may not leave items (e.g. garbage, bicycles, floor mats) in the stairwells/hallways.

The following outlines specific requirements for community programming:

a. Respectful and inclusive programming is expected;
b. Students must abide by the Residence Services Poster Policy;
c. Window areas and other apartment areas in public view must be kept free of offensive material and mess;
d. Students should be active participants in enhancing the community environment;
e. Students in specified Residence cohort groups are expected to be active participants in the program of that cohort.
f. Students living on or visiting a behaviour-themed floor (i.e. alcohol-free, quiet) are responsible for following that community's expectations.

The following outlines the Community Standards Restorative Justice process for the community:

Internal investigators

The Residence Area Coordinator will appoint a Residence Life staff member to conduct an investigation when necessary.

Restorative Team

As per Section III (C) of the Policy, a Residence Restorative Team will be established and will be co-chaired by a Restorative Team Coordinator and a professional Residence Life staff member.

Restorative Team Appointments

The position of Restorative Team Coordinator will be recruited for between January and March each year.

If roommates/neighbours have concerns with their living environment, the following steps are required in pursuit of a mutually-agreeable solution.

a. Roommates/neighbours must first honestly and openly talk with each other and attempt to work out the issues;
b. If the problem fails to be resolved, roommates /neighbours must then consult the Resident Assistant (RA), who will mediate discussions in the hopes of arriving at a resolution to the issue(s);
c. Finally, if no other measures work to resolve the issue(s), roommates/neighbours will consult with the Residence Coordinator (RC) to discuss options and to resolve the situation as provided for in the Residence Community Standards.

NOTE: room transfers will be considered only as a “last-resort” option and will not take place until each of the above steps has reasonably been attempted.

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